Fabulous Desk-Mounted Heavy-Duty Gas Spring Monitor Arm | For 17-49 Inch | LDT69-C012
To keep up with the new trend of larger screens, we’ve designed the LDT69-C012 monitor arm to securely hold monitors up to 49 inches, such as the Samsung Odyssey G9. The optimized tilting mechanism provides a smoother adjusting experience for these large screens. Additionally, the quick-release VESA plate and topside installation base make it incredibly convenient to use. Take your large screen experience to the next level with this strong and sleek monitor arm.
Do the products come with a warranty?
Yes, the MONITOR ARM and TV MOUNT come with a 3-year warranty period. For other products, the warranty period is one year. If on-site maintenance is required, you can consult the customer service immediately.
How much do I need to spend to get free delivery?
Orders over HK$2000 qualify for free delivery to your doorstep. Alternatively, you can also pick up your purchase for free at our store.
How long does delivery take?
We aim to deliver your order within 2-3 working days.
Which courier service do you use?
We usually arrange delivery through SF Express.
What should I do if I need after-sales support?
Please prepare a valid receipt and contact us via the BRATECK website, Facebook, or Instagram. Explain the issue and provide related images.
If your product is still within the warranty period, we will arrange repairs, replacement parts, or a product exchange depending on the situation.
If the warranty period has expired, we will provide a quotation before proceeding with the service.
Our customer service hours are Monday to Friday, 9:30 AM to 6:00 PM. You can leave a message on our website or contact us at 3422 3003 or global@brateck.com
Does your product include installation service?
Our products do not include installation services. However, if needed, we can recommend professional installers to assist you.
Can I update my delivery address, contact person, or phone number?
If the request is made before dispatch, we can update the details. If the order has already been shipped, we will try our best to coordinate with the courier to make changes. However, any additional costs will be borne by the customer, and we cannot guarantee the change will be successful.
Brateck maintains close partnerships with companies and organizations across various sectors in Hong Kong, offering office furniture, TV mounts, and TV carts with customization and corporate solutions. Special pricing may also be available depending on the circumstances. If you have the following needs, feel free to contact our customer service team:
- Need a quote?
- The product's color or size doesn't meet your requirements?
- Looking to purchase in bulk and hoping for a discount?
Contact us now for product advice and pricing information!
Quote Hotline: 3422 3003
Email: global@brateck.com
Customer Service Hours: 9:30am to 6:00pm (Monday to Friday, excluding public holidays)
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